Process all reservation requests from customers. Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Change or cancel reservations at the request of customers. The Airline Catering Operations Manager is responsible for meeting daily catering production levels at the right quality and conformance to specification for client satisfaction. Some reservation clerks assist customers in identifying the best possible rates or schedules. Flying Seeker is an online Aviation and Airline Job Portal in the USA, Canada & UK. When customers call to make reservations, agents enter the destination and desired date and time into the airline's computer system. Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. Enquiry cum Reservation Clerk Job Description . Receive reservation orders through phone, fax or email. A reservation agent typically starts out earning pay between $8.00 and $10.00 an hour. Airline Reservation Agent Job Description & Salary Information. Whether at an airline, hotel, resort, bus or train station, your duties include selling tickets in-person or to phone customers and confirming reservations with follow-up emails, letters or calls. Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. Provide alternative flight arrangements in order to provide the customer with the itinerary that best fits his or her needs. Supervise coordinates activities of personnel engaged in selling tickets for scheduled airline flights in airline ticket office or terminal. In this career, you sell transportation and lodging and helps guests make use of those services. Reservation Agent Job Description. Instruct trains agents. In 2004 the median salary for all airline reservation agents was $27,750 per year. Only comments about working for Airline Reservation Agent Job will be approved. ... agents. Job Description for Reservation and Transportation Ticket Agents and Travel Clerks : Make and confirm reservations for transportation or lodging, or sell transportation tickets. Airline Stores Clerk . Your email address will not be published. Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. Processed reservations coordinated stand-bys and monitored cabin availability. 3. Magazines It also determines the cost of the flights. Also known as travel clerks or reservationists, Reservation Agents provide booking and reservation services to customers. for Reservation and Transportation Ticket Agents and Travel Clerks : Duties. Input accurate travel information for each ticket. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Made changes to itineraries and seat locations on request. Integrity - Job requires being honest and ethical. Back to top. Airlines that are often looking for staff include easyJet, British Airways, Virgin Atlantic, Ryanair, Etihad, Lufthansa, Qatar Airways and Flybe. Description. Issued travel and hotel vouchers for passengers on overbooked and canceled flights. This job position has to answer customers' queries over phone, emails and help customer book one-way, return, and connecting flights to desired destinations. Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. Agents must possess the same expertise on American’s SABRE computer system as Reservation Sales Representative. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Delta – This well-known airline also has occasional opportunities for their reservation agents to Training program for airline reservation clerk 1. Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Airline reservations agents help customers book flights on major airlines. Airline or other transportation reservation agents, such as train station reservation agents or bus reservation agents, may also check passenger's baggage as part of their duties. The scope of a reservation agent's job depends, in part, on her employer. Persuasion - Persuading others to change their minds or behavior. Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Make and confirm reservations for transportation or lodging, or sell transportation tickets. Company Description. Receive reservation orders through phone, fax or email. Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Instructing - Teaching others how to do something. The site says they only have full-time positions. 238.362-014 Buy the DOT:Download TITLE(s): RESERVATION CLERK (clerical) alternate titles: clerk, travel reservations; travel clerk Obtains travel and hotel accommodations for guests and employees of industrial concern, issues tickets, types itineraries, and compiles reports of transactions: Obtains confirmation of travel and lodging space and rate information. Job Description What is MyMajors? Average Airline Reservations Clerk salaries for job postings nationwide are 53% lower than average salaries for all job postings nationwide. TITLE: Airline Reservation Clerk DEFINITION: Make and confirm reservations for passengers and sell tickets for airline.May check baggage and direct passengers to designated concourse. *A job as an Airline Reservation Agent falls under the broader career category of Reservation and Transportation Ticket Agents and Travel Clerks. Process all reservation requests from customers. Over 12,000 other Job Titles and Job Descriptions. Although employers provide on-the-job training, there are training courses are available. Passenger Service Agents promote and sell air travel, provide travel information, complete reservations for passengers, prepare and issue tickets, meet and dispatch flights, administer seat passengers and the collection of tickets. Hotels, airlines, car rental facilities, resorts and travel agencies all employ Reservation Agents. Job Description Although many people book travel via travel vendor websites, many others prefer to work with a human agent when making plans to stay in a hotel or to sail on a cruise. In some industries, such as transportation businesses, the reservation clerk also checks in the customer’s baggage and directs him to the proper terminal. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Apply to Stocking Associate, Store Clerk, Sales Clerk and more! Writing - Communicating effectively in writing as appropriate for the needs of the audience. American Airlines flight attendants are an important part of our quality product and in more than 60 years of flying, we have sought to employ the very best people to serve our valued customers. Answering phones and questions is part of the job, as is preparing and sending correspondence. Arranges reservations and routing for passengers at request of Ticket Agent. Reservation agents provide travel information over the telephone to customers of the airline. Provide clerical support to the reservation staff. Job Description for Reservation Agent. Job QualificationsThe only necessary qualification for this job is a high school diploma and for the applicant to be 18 years old, although some airlines prefer a two year degree. American's commitment to quality customer service and employee work life has earned our airline a reputation as the world in-flight service leader. They may support customers in person, on the phone, online or a … 238.362-014 Buy the DOT:Download TITLE(s): RESERVATION CLERK (clerical) alternate titles: clerk, travel reservations; travel clerk Obtains travel and hotel accommodations for guests and employees of industrial concern, issues tickets, types itineraries, and compiles reports of transactions: Obtains confirmation of travel and lodging space and rate information. The job is basically a sales function that accepts and processes phone calls and walk-in customers to create a flight booking and generate an airline ticket. Hotels, airlines, car rental facilities, resorts and travel agencies all employ Reservation Agents. Blog. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. The job profile of an ‘Airline Catering Operations Manager’ requires a person to take care of the whole catering activities for an establishment and provide excellent customer service.They have to oversee everything – food production, catering staff, supplies, and inventories etc. Some of the duties listed in a typical Reservation Agent resume are taking incoming calls from customers, suggesting various accommodation packages, reminding customers about upcoming reservations, and offering information about nearby sites. REPORTS TO: Front Desk Manager / Reservation Manger . Provide reservation services to guests and visitors in a hotel setting. Take a look and apply if you are eligible. Adept at providing excellent customer service, solving customer issues and making special arrangements for customers with special needs. On average, reservation agents earn about $12.00 per hour. Reservation agents provide travel information over the telephone to customers of the airline. This person is responsible for process paperwork, maintaining files, and preparing reports. Their job is to assist customers with the planning and booking aspect of their vacation or stay. Job Description for Reservation Agent. Persistence - Job requires persistence in the face of obstacles. It locates available flights and the best connections if more than one flight is necessary. An airline reservation and ticketing clerk can work in an airline or the function is part of the work of a travel agent handling a number of airlines. Salary and work benefits vary by employer and experience level. 51 Aviation Stock Clerk jobs available on Indeed.com. Job Description Title: A Front Receptionist Pay Range: XX Date:April 29, 2010 Report to: Office Manager Job Summary: Reception and Registration for Guests, Solutions Consulting, Check and Check-out , Reservation and cancellation etc. Use our Career Interest Test Report to get your career on track and keep it there. You can search and apply for over 2 million other jobs. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Job Description Title: A Front Receptionist Pay Range: XX Date:April 29, 2010 Report to: Office Manager Job Summary: Reception and Registration for Guests, Solutions Consulting, Check and Check-out , Reservation and cancellation etc. Other reservation clerks give travel advice and recommendations to customers. Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. 4. Speaking - Talking to others to convey information effectively. Airline Catering Operations Manager Job Profile and Description . Injuries and Illnesses. RRB Enquiry cum Reservation Clerk Job Profile Details. A primary responsibility of virtually all reservation agents is to make and confirm reservations. Answer and respond to customers on reservation inquiries. Students are provided with a certificate upon completion of the course. Your email address will not be published. Here we are providing info on RRB Enquiry cum Reservation clerk job profile details. Make and confirm reservations for transportation or lodging, or sell transportation tickets. On-the-job training is provided especially on the computers and specific airline policies and procedures. Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. If you would like to see more jobs, remove the commute filter. Airline Reservation Agent Career *A job as an Airline Reservation Agent falls under the broader career category of Reservation and Transportation Ticket Agents and Travel Clerks. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title. Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Take the MyMajors Quiz and find out if it fits one of your top recommended majors! Typically, backgrounds in customer service and experience working with computers are helpful for being hired. Reservation sales agents provide travel information over the telephone to customers of the airline. Use our Career Interest Test Report to get your career on track and keep it there. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. This person is responsible for process paperwork, maintaining files, and preparing reports. Take the MyMajors Quiz and find out if it fits one of your top recommended majors! Type “work from home” in their job description box on the search page to see if they are hiring. Top 10 reservation clerk interview questions and answers 1. Aviation Clerk. For Counselors Airline reservation agents work for a particular airline and performs his or her duties working in an office environment. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Required Supervisor, Airline Reservation Salary $25.00/hr Fulltime, Permanent. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Typically, this information includes trip planning, car rentals, seat availability, fare information, schedules, tours, meals, and other information relevant to the customer’s flight plans. Airline Catering Operations Manager Job Profile and Description . English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Delete My Account Jobseekers can search and apply for the best career opportunities in the Airline and Aviation industry; Flight Attendant jobs, Pilots/First Officers, In-Flight Services, Airport Customer Service, Ticketing/Reservation, Mechanics/Technicians, Flight Operations, IT and Corporate Positions Initiative - Job requires a willingness to take on responsibilities and challenges. The average national salary of jobs for Airline Reservations Clerk was $ 27,000.00 with a high confidence ranking based on over 250 sources. When the customers have chosen flights, the agents book the reservations. Job description To perform and complete daily operational tasks to meet and exceed customer expectations, in compliance with all relevant regulations and the… 2. Required fields are marked *, Copyright © 2011 - 2020 Job-Applications.com. Reservation Clerk Job Description | Career Trend. Inform them about the benefits and company guidelines. 370 Airline Reservation Agent jobs available on Indeed.com. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. An FAA aviation clerk is an administrative and ground-based position that provides support to the FAA’s field offices. Main... Job Description » Parimutuel Clerk ... Read more job description articles in our blog. For Colleges POSITION SUMMARY: He or She primarily supervises the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Reservation Agent Job Description. Duties vary somewhat based on whether you work for an airline… Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Service Orientation - Actively looking for ways to help people. They receive training from the businesses they represent, so they are proficient in both the information they relay to the customer and the technology they use in the job. Reservation agents who work for individual travel vendors or third-party portals provide booking services over the phone, via chat or even by email. JOB DESCRIPTION: RESERVATION AGENT REPORTS TO: Front Office Manager POSITION SUMMARY:. Duties. 5 Team Members: Siddharth Goel 2014274 Smriti Aggarwal 2014282 Surabhi Choudhary 2014288 T. Jegan 2014294 Tarun Sharma 2014302 Udayan 2014309 2. Most companies will provide on the job training for all airline rules and regulations before the new employee begins taking calls. Find your next job near you & 1-Click Apply! Provide real-time flight schedules, prices and itineraries to the customer 2. Information clerks who work as reservation and transportation ticket agents are sometimes injured on the job. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title. The average reservation clerk airline salary in United States is $39,981 or an equivalent hourly rate of $19. Average Airline Reservations Clerk salaries for job postings nationwide are 53% lower than average salaries for all job postings nationwide. Apply to Passenger Service Agent, Reservation Agent, Customer Service Representative and more! An FAA aviation clerk is an administrative and ground-based position that provides support to the FAA’s field offices. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. Reservation Agent Job Description. Provide reservation services to guests and visitors in a hotel setting. POSITION TITLE: Reservation Supervisor. JOB DESCRIPTION: RESERVATION AGENT REPORTS TO: Front Office Manager POSITION SUMMARY:. In addition, they earn an average bonus of $752. In Indian Railways Enquiry cum Reservation clerk is one of the best job role. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Airline reservation agents typically work in an office environment outside of the airport for a specific airline. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. A Job Description for a Ticketing Agent Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Time Management - Managing one's own time and the time of others. Duties of an airline reservation clerk: 1. Agents relay this information to customers and help them find the right itinerary for their needs. Airline Jobs – Reservation Sales Agent. Job Description for Reservation Supervisor. Prepare reports, like volume of ticket sales cash received. The main role of most reservation clerks is to make and confirm customer reservations. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States. 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