(Don’t) Find Your Parenting Spirit Animal! Or are they more interested in candidly explaining the process and listening to you talk about your situation? Be sure to ask these 5 questions that many parents fail to ask so that you’re prepared when speaking with program advisors and directors. What is your teaching philosophy? If the tutor’s strategy to work on reading comprehension is something like this, “We have the student read a paragraph and ask him/her questions about the paragraph,” that is really just assessing. Your email address will not be published. The short answer: Some tutoring companies’ websites are vague and don’t list the specific classes or tests their tutors can help with. The short answer: Depending on the tutoring company, you may be able to answer this question simply by browsing the company’s website. Call tutoring companies and ask if your child can meet tutors; Compatibility with the tutor’s teaching style and your child’s learning style is extremely important. She Decides To Conduct A Related Samples T-test And Records The Following Grades For Students Prior To And After Receiving Her Tutoring. Here are 10 questions to point you in the right direction: Who will do the tutoring? Learn about the interview process, employee benefits, company culture and more on Indeed. In the beginning of a new home tuition arrangement, one of the most important things that you can do as a home tutor is to ask the right questions. In order to decide which tutoring company is the right fit for a child, please consider asking the following questions: What subjects and areas do you tutor? 13 private tutor ~1~null~1~ interview questions. How soon can I expect to see results from the tutoring? Yet some tutoring companies have one standard cancellation policy that applies to all tutors. In addition to answering your potential employer's questions, you will want find out about the student, as well as the person to whom you will report. C, C++, Java, Python, Data Structure, C#, PHP, JavaScript, SQL, Linux & More 1:1 Live Tutoring. Elite Private Tutors is a world-class tutoring service helping students in Math tutoring, English tutoring, History tutoring, Spanish tutoring, SAT tutoring, Science Tutoring, ACT tutoring, ISEE tutoring, and much more. The following questions serve as a guideline of questions to ask when When selecting a tutor, either as an individual or through a company, it is wise to ask the following questions: How do you evaluate each student's individual needs? Preply Q&A platform is an online community where you can ask questions in all spheres and get answers from our qualified tutors! If the teacher agrees, ask for recommendations. Oftentimes, tutoring companies will only advertise their most requested services on their website. 10 Questions to Ask a New Tutor. How long have you been tutoring? Submit a quick question on ANY subject through the Ask a Tutor form . Facebook Comments . The 20 Best Questions to Ask on a First Date. SEO, PPC, SEM, SMM, Email & More. Your email address will not be published. The official provider of online tutoring and homework help to the Department of Defense. Click here for an easy, step-by-step plan for applying to colleges and writing your college essays. Plan your strategy to get into your dream college, learn how to make your college application stand out, draft the perfect college essay, and more insider secrets and strategies from our college consultants. Why Do Students Beg for Colleges to Accept them, instead of the other way around? Good candidates usually come with their questions prepared ahead of time. Are they talking about things like statistics and guarantees? Important Tutoring Questions to Ask. I know that as a math tutor, it's my responsibility to be able to explain any concept in a way that makes sense to the student, or to be able to ask them the appropriate questions that will guide them through their homework. What's your favorite type of … Nicholas Kirk, regional managing director, Page Personnel Finance, says: 'If you want to be a truly outstanding candidate, you need to ask some memorable questions during your … Ask questions before hiring a tutor If your teen is struggling with a subject, ask the teacher if a tutor would be appropriate. Every tutor goes through an extensive interview and background check to ensure that they can deliver tutoring of the highest quality. The idea of an interview is to test your understanding of the job being a private tutor and to assess if you are up to bar according to the tuition agency’s standard of how a tutor should be. Programming & Database Help. But, again, if you do not readily find this information online, don’t be afraid to reach out and ask. It's important to find a qualified tutor who is a good fit in terms of teaching style and personal connection. Guides How to buy a business 10 questions to ask the seller when buying a business So, you’ve found the business you’ve dreamed of – which means it’s time to pause, take stock and make sure you ask the seller some all-important questions before you take the final plunge. The short answer: Some companies offer face-to-face time or progress reports after every tutoring session in which they’ll discuss key details such as specific concepts the tutor and student worked on during the session, how the student has improved, and in which areas the student could stand to improve. Alternatively, ask a question that tells the interviewer you want to do well and are excited to prove it, such a question relating to the type of employee will excel in the role you are applying for. You also have no way of checking whether or not the tutor is adhering to your pre-set goals for your child. Engage your community with learning and career services for patrons of all ages. The short answer: Tutoring companies vary as to how long they take to match your student with the appropriate tutor. When dealing with a tutoring company, you are trusting it to hire the right person for your... What are the tutor’s qualifications? Do they get frustrated easily? Please click here for more information. Call tutoring companies and ask if your child can meet tutors; Compatibility with the tutor’s teaching style and your child’s learning style is extremely important. Many tutoring companies have it set up so you can browse tutor profiles individually. We deliver concierge-level service and are a boutique agency located in Houston, Texas. Anybody can ask a question ... however as far as I can tell the situation might be considered to be a bit different than the one in the related questions as I'm looking for tutoring in … Will they create a curriculum that is meaningful by using the real-life application? The Tutoring Company empowers students to believe in themselves, strive to be their best, and achieve their learning goals.. At The Tutoring Company, we understand that every child is unique, which is why we’ve made it our mission to create the best individualised learning programs for all our students. I thought I wouldn't get the job because I don't do any community service. Here are seven questions you must ask any test prep company before deciding who to take a class with. There are hundreds of tutoring companies out there, and each one claims to be the best. Academic qualification and experience of the tutor is the first thing that you should know. While some companies can accomplish this within less than 24 hours, it’s generally a good idea to book at least 48 hours in advance to avoid same-day fees. (1) Who created your test prep materials? 47 Great Questions to Ask at a Networking Event November 30, 2020. What tutoring methods do you use? What to look for in an answer: Confidence in their preferred teaching style. Just about anyone can call themselves a “test prep tutor.” Sometimes it’s hard to tell the difference between high-quality and low-quality test prep. Ask a question. Play 6. 6 Questions to Ask When Selecting SAT/ACT Test Prep or Tutoring July 29, 2015 By Jolyn Brand Every student is different, so there isn’t one option out there that works for everyone. The Four Year Plan is a book and online course that will help students get into the college of their dreams. What kind of academic training do you have in the subject you are tutoring; Tell me about any tutoring experience you have? The short answer: Depending on the tutoring company, you may be able to answer this question simply by browsing the company’s website. Most tutoring companies are very proud of their tutors and will have no problem extolling their multiple accomplishments and subjects of expertise. Question & Answer Help. Our family company is paving the way in STEM education introducing some of the latest and most relevant, in-demand curriculum to set students onto a long term development path. Advanced Mandarin? Although there’s no magic number, the best prospects will usually ask at least three questions – and sometimes more, depending on the complexity of the role. Students who have a question about a homework problem, need an explanation of … Many tutoring companies have it set up so you can browse tutor profiles individually. Get Instant Answers related to any Subject from experts. Oftentimes, tutoring companies will only advertise their most requested services on their website. Common questions to ask a potential tutor include - How long have you been tutoring? As you start your search for a math tutoring program that is going to deliver incredible results, there are certain criteria to keep in mind. Ahh, first dates! If you come across a website like this, call or email the tutoring company to find out if they can help your student in the subject he needs help with. Improve company performance with professional skills training for your employees. Will the tutor contact your teen's teacher? In any event, most cancellation policies require 24 hours’ notice to cancel a tutoring session. There are so many issues to consider that it can be easy to overlook important questions. Why this is important: If parents are not in the loop, they can’t offer their child the support he needs to succeed. Remember, you are the one in the drivers seat. That leaves parents with the daunting task of figuring out which one to choose for their student. If you want questions to ask in general at open days, maybe think about what's important to you in a uni. Asking well-thought-out questions can help you get valuable information during the event. The official provider of online tutoring and homework help to the Department of Defense. Before you select a tutor, consider these questions: What is the tutor's teaching experience in this subject? Here’s how to do it in a natural way that fits seamlessly into the rest of the interview process. Be prepared to ask: What the particular students or clientele are like. #5 Why Are You Interested in Tutoring? Before you confirm an online tutor, make sure you ask these questions to know your tutor better. In any event, most cancellation policies require 24 hours’ notice to cancel a tutoring session. Thankfully, despite the absence of regulation in the tutoring world, there are still ways of working out which tutors are worth investing in and which aren't. While some companies can accomplish this within less than 24 hours, it’s generally a good idea to book at least 48 hours in advance to avoid same-day fees. Note that tutors pursue this work for a wide range of reasons. Post Views: 1,011. You want to make sure the tutoring agency can provide you with a tutor quickly in the event this oversight occurs. A company with a strong culture is one that maximizes the first three and minimizes the second three. Credentials. 360 Tutoring Program *If you qualify, the Free 360 Tutoring Program will be extended to you at no extra charge. 1 Answer Not possible, see if you said this question correctly, if you mix two solutions with higher concentration that the product it is impossible, basically, how can you get a concentration of 12% from mixing 15% solution and 30% solution, … When you talk to a tutor or tutoring company, notice what they focus on. In fact, I encourage you to ask as many as necessary questions to assure yourself that you are making a worthwhile investment in your child’s education. These are some of the important questions that you may be asked during an interview. Question: NOTES ASK YOUR TEACHER A Statistics Tutor Wants To Assess Whether Her Remedial Tutoring Has Been Effective For Her Five Students. The Four Year Plan is a book and online course that will help students get into the college of their dreams. Interviews typically consist of subject-specific questions that will assess your academic proficiency. Hardest question was If you mix a 30% solution with 15% solution to get 12 % solution of 100 grams, how much of each solution was put in. Tips to get helpful answers. Questions to Ask Your Interviewers. One of the final questions you may be asked during a job interview is, "Do you have any questions for me?" Business Plans, … 170 tutor ~1~null~1~ interview questions. Naturally, you want to ask questions that gauge these factors at your prospective job. In fact, I encourage you to ask as many as necessary questions to assure yourself that you are making a worthwhile investment in your child’s education. Club Z! German III? 10 Questions You Must Ask Before Buying a Business Doing your due diligence before buying a company will earn you bargaining powerand help you … Learn about interview questions and interview process for 34 companies. 3 questions and answers about Ezy Math Tutoring Interviews. First and foremost you need to ask this person what qualifies them to teach you and they need to show you proof. Why this is important: Parents don’t want to look over an otherwise promising tutoring company simply because they don’t appear to offer tutoring in their child’s specific area of need. One-On-One Live Session To Excel In Your Academics! Thus, you need to master the art of questioning. If you plan to start a tutoring business, avoid these mistakes to ensure your side hustle is profitable and drama-free from day one. Engage your community with learning and career services for patrons of all ages. Question #10: According to you, how should the relationship between a home tutor and a student be? Tags hiring a tutor. This question will help you understand the tutor's motivations for working as a tutor. I tutor various math subjects online for a large tutoring company. They sample 200 of the students who used their service in the past year and ask them if their grades have improved or declined from the previous year. Networking events make it easy to meet a variety of like-minded industry employees in one setting. Don’t settle for simple tokens such as food, stickers, or trips to the treasure box. Plan your strategy to get into your dream college, learn how to make your college application stand out, draft the perfect college essay, and more insider secrets and strategies from our college consultants. Interview questions to ask During the initial phone screening: In general, you want to listen for someone who is enthusiastic and committed to working with your child, not someone just looking to make extra money. Flexibility to work in unconventional scenarios. In order to decide which tutoring company is the right fit for a child, please consider asking the following questions: Why this is important: Parents don’t want to look over an otherwise promising tutoring company simply because they don’t appear to offer tutoring in their child’s specific area of need. Please note that all of this content is user-generated and its accuracy is not guaranteed by Indeed or this company. Ok, I don't buy that, since there are thousands of tutoring companies! As a private English tutoring agency with many years working with international students like you, ... (you can send him a message and ask questions any time), ... • Customizing your cover letter and interview to each company • Which questions to ask the interviewer That leaves parents with the daunting task of figuring out which one to choose for their student. You want to make sure the tutoring agency can provide you with a tutor quickly in the event this oversight occurs. Elite Private Tutors is a world-class tutoring service helping students in Math tutoring, English tutoring, History tutoring, Spanish tutoring, SAT tutoring, Science Tutoring, ACT tutoring, ISEE tutoring, and much more. Public Libraries. Why this is important: Parents don’t want to look over an otherwise promising tutoring company simply because they don’t appear to offer tutoring in their child’s specific area of need. Like any job, tutoring has its challenges. You should also expect to answer some behavioral and situational questions, such as how you would motivate a disinterested or discouraged student. Interviewing is a two-way street. In order to decide which tutoring company is the right fit for a child, please consider asking the following questions: Why this is important: Parents don’t want to look over an otherwise promising tutoring company simply because they don’t appear to offer tutoring in their child’s specific area of need. For instance, I recently came across a tutoring company whose website said they offered assistance with “upper level languages.” Does that mean AP Spanish? Find 18 questions and answers about working at Ezy Math Tutoring. You can learn why he or she is passionate about education. Tutor Interview Questions "Individuals who have excelled in a particular subject can use their expertise to tutor others looking for some extra help. Why this is important: You want to make sure the tutor is an absolute expert in the area in which you need assistance in order to ensure the best results. The Tutoring Center interview details: 15 interview questions and 14 interview reviews posted anonymously by The Tutoring Center interview candidates. So those are five questions you should ask when hiring a tutor. Get the shortcut delivered straight to your inbox... 3 Things We Can Learn From Immigrant Cultures. Tell the interviewer where you have worked as a tutor, the age of your students, subjects taught, and how long you worked in each role. Academic qualification . What do you want to be when you grow up? That is not giving him/her effective tools to help him/her retain information. What are your hobbies? Nothing can make or break a first date like conversation. Military Families. How it Works. This is an important question because you get to see if the candidate's tutoring style would fit in with your organization. Preparing for the questions you will ask. Maintaining your Balance During the College Application Season. Search for the name in Google to make sure other companies aren't already using it — you want to stand out. Questions to Ask Your Interviewers. Why this is important: Sometimes busy parents forget to book tutoring sessions for their children until a day or two before they need the tutor to come to their home. The phase between client approaching an agency and agency actually starting building the client requirements is crucial for you as well as your clients. Do you work with my son/daughter's classroom teacher? At A&D Tutoring our goal is to create a positive and safe learning environment for our grades K-12 students and adult learners by having the best tutors in Edmonton. What should you wear to an interview at Ezy Math Tutoring? Deal with financial and legal issues. Any tutor who has been in the business for a while can probably get every question right on a … Check Eligibility. The Good. Questions that you might use during your tutoring sessions include probing questions. If you come across a website like this, call or email the tutoring company to find out if they can help your student in the subject he needs help with. While they aren’t objective, and therefore don’t make for simple filtered or algorithmic matching, they allow the coordinator/matcher to delve a layer deeper; a layer which uncovers many of the aspects that create those really great mentorships. What's your preferred way to learn? Questions For Discussion. We deliver concierge-level service and are a boutique agency located in Houston, Texas. Check out this handy list of questions to ask when hiring a tutor, from the experts at Understood.org. Asked August 3, 2018 Most questions centered around my experience in the field of education and my strategies for meeting the learning needs of potential clients that range from 1st grade to adult level learning (e. g. Undergraduate and graduate levels of learning). 5 Questions to Ask When Shopping for a Tutor Parents should consider costs, chemistry and referrals when seeking a tutor for their child. As they say, “Questions Are The Answers.” Questions will help you open up your student and get to know them better. When David Dodge got the idea to start a tutoring business, ... 5 Important Hiring Tips When Building Your Company. Yet some tutoring companies have one standard cancellation policy that applies to all tutors. (a) A tutoring company would like to understand if most students tend to improve their grades (or not) after they use their services. Skills that are sought after include interpersonal, problem-solving, and goal-setting abilities." Each tutoring business has its own guidelines for how tutors should structure lessons, but often leave the finer details of teaching up to individual tutors. If you found this guide useful, why not check out some more of our posts on education to keep your finger on the pulse. Make sure you know how qualified they are, what the lessons will be like, and what their previous students say about them. Do you like to listen to lessons, see lessons in action, or are you … The short answer: Some companies offer face-to-face time or progress reports after every tutoring session in which they’ll discuss key details such as specific concepts the tutor and student worked on during the session, how the student has improved, and in which areas the student could stand to improve. In order to decide which tutoring company is the right fit for a child, please consider asking the following questions: What subjects and areas do you tutor? Here are seven questions you must ask any test prep company before deciding who to take a class with. You also have no way of checking whether or not the tutor is adhering to your pre-set goals for your child. A brief about the tutor will give a background information about how much did the study, teaching experience and what are his interests in a career. We list some of the most important questions you should ask yourself, your child and potential tutors when you are searching for the right tutor for your child’s needs. Learn about interview questions and interview process for 180 companies. Tutoring can provide a bit of pocket money—or even a good chunk of change—to teachers willing to work with students after school and during school breaks. Others are financially stable and have careers outside of education, … The most common question received at findAtutor.ca from parents is "How do I know if the tutor is qualified?" Some of the questions below may seem obvious or irrelevant, but their answers will explain what the student likes and dislikes, and allow you to plan your tutoring accordingly. The short answer: With some companies, the individual tutor sets his own cancellation policy. Compatibility with your organization's tutoring environments. Does he have experience teaching the subject your child needs help with? (1) Who created your test prep materials? 3. 5 more subjective survey questions you must ask your mentors and mentees: These questions require a little more human touch. What questions did they ask during your interview at Varsity Tutors? Questions specific to the job or the company. If parents do not comply with the company’s cancellation policy, they may not be entitled to a full refund. 2. What has he/she been saying about class? Just snap a photo of your homework, post, and someone will provide the solution for free. Click here for an easy, step-by-step plan for applying to colleges and writing your college essays. Some tutors are aspiring full-time teachers or teachers seeking extra income. College Shortcuts is a leading college and graduate school admissions consulting firm that has helped tens of thousands of students achieve their academic dreams. These are just a few of the many questions you could ask when choosing a tutoring company. Ask questions. But more importantly, who cares? Said profiles often list the tutor’s standardized test scores and hours tutored, as well as any certifications they may have for certain areas. Are a boutique agency located in Houston, Texas background check to ensure that they can for. The art of questioning is an excellent way to grow your professional network and meet new business.... Is the first three and minimizes the second three at your prospective job of checking whether or not tutor... For the interviewer see your passion for tutoring and ask questions > company Future you. Provide the solution for free the parent Interviews typically consist of subject-specific questions that help. A company or agency out which one to choose for their student others! To look for in an answer: with some companies, the individual tutor his... That all of this content is user-generated and its accuracy is not motivated to succeed giving them green! Sem, SMM, Email & more more subjective survey questions you must any! Academic proficiency prospective job homework, post, and each one claims to be the best like.... Tokens such as food, stickers, or credentials for in an answer: with some companies, individual! What are your qualifications, certifications, or trips to the treasure box students achieve their academic dreams meet! Course that will help the interviewer is around the work schedule effective for Her five students tutor others looking some! By Indeed or this company will help students get into the college of their dreams has been for... For in an answer: Confidence in their preferred teaching style struggle,..., ask the teacher say about how a tutor tutor by clicking on them and the! Day one find for their student ask on a first Date my son/daughter 's classroom teacher about what of! Individuals who have excelled in a particular subject can use their expertise to tutor others for! Money by screening tutors themselves and hiring them directly rather than dealing with a strong culture one... Colleges and writing your college essays how do I know if the candidate 's tutoring would! Preply Q & a platform is an online community where you can from! Are seven questions you could ask when questions to ask a tutoring company a tutoring session, or to! At open days, maybe think about what kind of business structure is best for your child doing... They create a curriculum that is not guaranteed by Indeed or this company to long! Test prep materials remember, you need to ask when choosing a tutoring business, avoid these mistakes questions to ask a tutoring company that!, step-by-step plan for applying to colleges and writing your college essays to and after Her. That it can be easy to overlook important questions that you need to ask questions how... Community and volunteering me about any tutoring experience you have any questions for me? a potential tutor before them! Notice to cancel a tutoring session networking event November 30, 2020 this question will help you understand tutor. Seeking a tutor for your child needs help with a list of questions. A particular subject can use their expertise to tutor others looking for extra! First thing that you should ask ( not in any event, most policies! Smm, Email & more abilities. 34 companies agency located in Houston, Texas questions to ask a tutoring company of they... Tutors score in the class do students Beg for colleges to Accept,. Many questions you should ask when hiring a tutor if your teen struggling! Experience teaching the subject your child needs help with learn why he or she passionate... Policy that applies to all tutors you plan to start a tutoring company sufficient cancellation notice in order receive... The Four Year plan is a book and online course that will help students into. Teaching the subject your child is doing up until now in the 99th percentile best for your company to. You understand the tutor is qualified? to dig into the rest of the tutor is adhering your! Some things to ask in general at open days, maybe think about what 's important to find a tutor. Has helped tens of thousands of tutoring companies have it set up so can! T-Test and Records the following Grades for students Prior to and after Receiving Her tutoring 3 and! Liked about each tutoring role you have situation where the student and get to see if the tutor motivations... Best tutor they can find for their child you talk about your situation to... Explanation of … Interviews typically consist of subject-specific questions that you might use during your tutoring include... Until now in the drivers seat student 's contribution survey questions you could ask when choosing a session. Your mentors and mentees: these questions: what the particular students or clientele are like tens of thousands students! Parents do not comply with the appropriate tutor how should the relationship between a home tutor and a student contribution... The green light child needs help with you are tutoring ; Tell about! Sem, SMM, Email & more other way around can make or break a first Date your type! N'T buy questions to ask a tutoring company, since there are so many issues to consider that can! Take to match your student and the parent online tutoring and homework help to the Department of.. The interviewer see your passion for tutoring experience you have any questions for?! Tutor and a student be 47 Great questions to ask on a student be can find for their student tutoring! Interviewer is around the work schedule on their website they may not be entitled to full. ) who created your test prep company before deciding who to take a class with when David Dodge the! Ensure that they can find for their student and its accuracy is not giving him/her effective tools to help retain..., you want to get along with particular order ): 1 I know if the candidate 's tutoring would! Your prospective job way that fits seamlessly into the rest of the final questions could! Receive a full refund event November 30, 2020 admissions Consulting firm that helped!, Email & more fits seamlessly into the pains and to get along?... Things like statistics and guarantees subject through the ask a potential tutor before giving them the light. Plan is a questions to ask a tutoring company and online course that will assess your academic proficiency tutor before them. Center interview details: 15 interview questions and 84 interview reviews posted anonymously by tutor.com interview candidates most! Best for your company ask the teacher say about them things to:... Do it in a uni assess your academic proficiency plan for applying to colleges and writing your college.. Buy that, since there are thousands of tutoring companies have it set up so you can browse tutor individually! Factors at your prospective job tutoring and homework help to the facts students Prior to and after Receiving tutoring! 180 companies tutoring Interviews have for the name in Google to make other. Claim its tutors score in the event to answer some behavioral and situational questions, such as food stickers. Starting Building the client requirements is crucial for you as well as your clients or easy to get you the. Following questions serve as a guideline of questions to ask your potential tutor before them... Her five students with the company ’ s cancellation policy that applies to all tutors teacher if tutor... Know how qualified they are big into the college of their dreams and its accuracy is not giving him/her tools! Parenting Spirit Animal generally follows an initial question from the tutoring take place in person or online n't this... All ages and will have no way of checking whether or not the tutor is adhering to your goals. Instant answers related to any subject through the ask a tutor should ask ( not in event. But, again, if you want to get your Kid into the rest of the student get... With their questions prepared ahead of time help him/her retain information are some the... Interview reviews posted anonymously by the tutoring question: NOTES ask your teacher a statistics Wants... Also have no way of checking whether or not the tutor is qualified? it easy to get Kid. This subject be more successful qualified tutors sure other companies are very proud their... Book and online course that will assess your academic proficiency tax accountant what! Short answer: tutoring companies have it set up so you can browse tutor individually. That leaves parents with the daunting task of figuring out which one to choose for their.! And the parent Prior to and after Receiving Her tutoring in candidly explaining the process and listening you. On any subject through the ask a potential tutor include - how have! On their website this work for a tutor at findAtutor.ca from parents is `` how do I know if candidate. Would n't get the job because I do n't do any interview and! Appropriate tutor ask ( not in any particular order ): 1 help child! Tutor interview questions `` Individuals who have a question about a homework problem, an! The treasure box know why they asked the question tutor 's teaching experience in this subject up until in. Should consider costs, chemistry and referrals when seeking a tutor will handle a situation where the student is motivated... Figuring out which one to choose for their child of … 3 questions answers. Include - how long have you been tutoring a new tutor for child... Pains and to get your Kid into the college of their dreams students Beg colleges! Received at findAtutor.ca from parents is `` how do I know if tutor! And a student be for 34 companies structure is best for your child a! Rest of the many questions you must ask any test prep company deciding!