3.5(548) Gymax LLC is devote to providing the highest level of service to our customers. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC . I ALWAYS use my own credit card of choice: don't use Walmart or Amazon. I wish I could leave 0 stars..BEWARE OF THIS COMPANY STRAIGHT UP SCAM JOB!!!! Mind you this piece is not even the correct item that is missing it is just something that "hopefully will work" and aa for the issue with the cracked they offered us an $80 dollar refund for that as long as the table is still usable. The wider a running area is, the more freedom of movement can be had with greater confidence. 0pen the branches carefully Start at the bottom. Quite honestly, this is a scam if you ask me. Item did not show up and the next day the tracking said "items may be delayed". This is the worst Customer Service. you changed your mind), you will be responsible for this cost. Manage Settings I would leave no stars if possible. We ensure that all of our items are brand new and in excellent condition prior to shipping. This will sound like a broken record, but.DO NOT BUY FROM THIS COMPANY. 1400-Watt Electric Fireplace 65 in. PLEASE READ AND KEEP FOR FUTURE REFERENCE. Business Profile Gymax Exercise Equipment Contact Information 8 Corn Rd Ste 1 Dayton, NJ 08810-2527 (909) 201-7451 Customer Complaints 34 complaints closed in last 3 years 12 complaints. GYMAX GYM09028 63 Inch W Large Computer Desk PARTS ASSEMBLY Desk/Schreibtisch/Bureau/Escritorio/Scrivania/Biurko, GYMAX GYM07509 Shaped Corner Computer Desk INSTALATIONS, Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate INTRODUCTIONS, GYMAX GYM07109 Side Table User Manual Before You Start Please read all instructions carefully. It's been more than 3 months and both companies still refuse to issue my refund. They have been selling on Walmart Marketplace since 2017. Right off the bat, you should be aware that this treadmill does NOT compare to what you would find at the gym where those machines cost more than $1000. I purchased a vanity for my child's Christmas on for it to never be delivered. 1500-Watt Electric Fireplace 65 in. Nothing was taken out box except see size front was. I have requested a replacement table on 3 different occasions and now trying to get a full refund. I said no to all the other permissions they asked for. Make the issue your customers? Walmart promises to provide an email response within 48 hours. This has negative ten stars for quality. Locate and unwrap I wires before assembly. Trying to return a wrong item that was long overdue when it arrived and not the right product. Have enquired through Walmart, still awaiting reply..SCAM. There's an old adage in business. The developer provided this information and may update it over time. We came across a table ans chair set sold on Overstock which was a Gymax product and we fell in love, but clearly should have looked up the company first. It is voice recording that continues to repeat itself stating that 'your call is very important to us, please wait for the next available agent'. Theyve basically ruined my kids Christmas because all he wanted was this car. They did not answer my request or refund my money so I wrote again a few days later insisting that they refund my money. In other words, kept giving me the run around. Company status Active . But, they are the same. You dont update people when their items are delayed? Do NOT return this item. It is not an official review site for the WALMART MARKETPLACE platform, and the reviews submitted herein may not be accurate, reliable, or complete. Contact Walmart who sends me to supplier who forwards my complaint to Gymax. Hmmmm.really? Just like many others I ordered a product in ample time to arrive for the holidays only for a shipping label to be created, and "shipped" only to find out that item was never shipped. Only reason for 1 star is they did respond. I am writing this to assist customers who have not received the refund that this company will attempt to keep. Complete scam. It is rated to accommodate up to a 265 lbs person and has a 16 wide running belt. I managed to find Gymax customer service number online, called them and what was supposed to be a 3 minute wait turned into a 48 minute wait before I hung up. I tried to cancel the nightstand set by calling Sears customer service on the day I learned this still had not shipped. We also get your email address to automatically create an account for you on our website. When I brought this to GYMAX attention they did NOTHING. To add salt to this wound, both Sears, and Gymax lied to me on many occasions , and cared not at all that they illegally withheld my money. Ordered something on Nov. 30th suppose to be here on Dec. 3rd, says my order was shipped. I had spent more than 70 hours attempting to rectify this thru customer service. This is my first time ordering online from Walmart. Nothing came on Dec 3rd, waited another day, 2 days later, nothing. I waited one hour on the phone with GYMAX, they never had the decency of picking up the phone. $199.99. I ordered a GYMAX ride on car 2 weeks ago and it has not shipped yet. I bought this via your website. All of our items have a three months' warranty. Do yourself a favor, buy somewhere else!!!! And of course its way too late to get another before tomorrow. If not, boycott Walmart as definitely do not care about who they sell to!!! Please note we do not accept in-store returns for Marketplace products. Walmart also reached out to them and they STILL never responded. 2-Tier TV Fireplace Stand w/22.5 in. All of our items have a three months' warranty. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. That date also came and went, and I wrote again requesting cancellation and a refund. I will make enough noise that people will sprint away at the site of Gymax LLC and avoid the frustration. I refused and next offer was for $200? I ordered a fiber optic Christmas tree the 28th of November. GYMAX products are patented and trademarked under brands FDS GmbH. Looking for a credit report on Gymax LLC? horrible customer service. Note until now I am a frequent in store Walmart shopper. I only received the tires. So, this item is going back to New Jersey to a Jin Lan. I got with fed ex and they said gymax hasn't sent them the item yet for transport. The Walmart agent will also generate a reference number or case number regarding your issue. It's annoying to convert each time I need to look it up. You've rejected analytics cookies. Fireplace TV Stand with 18 in. home; . They immediately took almost $600 from my account but chair never arrived. I think they intentionally take the hard earned money of people. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! I was told fed ex policy requires two labels one for each box. Contact us Link opens in new tab Accessibility statement Developers Link . The product name is Gymax. I have not received a refund or a cancellation notice and will have to dispute the charges with my credit card company. We recommend that, where possible, all items are assembled near to the area in which they will be placed , Continue reading GYMAX GYM07109 Side Table User Manual, GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual GYM03812 1400-Watt Electric Fireplace Freestanding THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. all the reviews for Gymax sound the same one of two problems poor quality/missing parts, or not receiving product. ARE YOU KIDDING ME?! Spent over $350 for half of the product. Phone: (909) 201-7451. Another case of, hurry up and wait. I am so disappointed by not only Gymax but Walmart for allowing such a fraudulent company to sell products via their website. Need Help? File a Complaint Complaint. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. Follow Receive an email notification when changes occur for Gymax LLC. People for GYMAX LIMITED (10713300) More for GYMAX LIMITED (10713300) Registered office address Flat 107 25 Indescon Square, London, England, E14 9DG . Local gyms were still on COVID-19 pandemic lockdown at the time. They have been selling on Walmart Marketplace since 2017. I would rather leave 0 stars if it was an option. DO NOT BUY ONLINE FROM WALMART!!! Walmart doesn't want to hear from you when there is a problem and are no help what so ever. On May 14, 2021 I finally get the delivery from Fedex but it's only the chairs, no table! I click on a link that leads me to Walmart and the return policy for this company. I ordered a pricey item from Gymax because I thought I would receive a quality product from a company that backs what they sell. The latter took some time to mount and actually got me a bit frustrated until my brother stepped in and said: Put the bolts in first, line up the arms holes, and THEN screw in the bolts. Duh. Frankly its amateurish. I wish my product would've arrived to me as fast as they took my money! Im still working with Walmart to get my money back. Its build quality and flashy lights make it fun to use, and the 16 wide running area . What a crock of a company, I ordered a bunk bed for my Grandson on the 13th of February for his birthday, they took my money right away and the next day I saw it was shipped..delivery expected FEB 19th nothing arrived.. I was able to contact the company who offered to send the part but I would have to wait 6 weeks but I didn't want to do that. Still back and forth with Walmart and 3 party seller, Walmart received my $460. Fedex never received the item. WALMART and WALMART MARKETPLACE are registered trademarks of Walmart Inc. It came with a broken branch and problem with only some lights working. by Gymax From $719.99 ( 58) Free shipping Number of Wheels: 4 Overall: 20'' H x 29.5'' W x 53.5'' L Primary Material: Plastic Overall Product Weight: 50lb. What is WRONG with your staff? They used fedex for a large cabinet and FEDEX would not deliver it but instead fucked me around for a week saying that they couldn't deliver it and lied about trying. Now $179.99. I wrote to Wal-Mart again waiting to hear. Don't know wtf is going on. My brother and I both liked it though. On 06/07 Gymax mailed me a box that was clearly another customer's return. My husband and I have been searching for a table and chair set that we love for quite some time now after expanding our patio and building onto our backyard. I still have not gotten the tree. I refused because I didn't buy a used, broken item. Connect the top section , Continue reading Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree Instruction Manual, GYMAX GYM01482 Fiber Optic Artificial Christmas Tree INSTALLATION INSTRUCTION, USERS MANUAL Wall Mirror Cabinet GYM05288 Wall Mirror Cabinet Hardware List Parts List Part List Assembly Overview, on GYMAX GYM09028 63 Inch W Large Computer Desk User Manual, on GYMAX GYM07509 Shaped Corner Computer Desk User Manual, on Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate Table Instructions, Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, on Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, Gymax GYM05886 Electric Fireplace User Manual, on Gymax GYM05886 Electric Fireplace User Manual, GYMAX GYM08376 Christmas Tree User Manual, on GYMAX GYM08376 Christmas Tree User Manual, Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree Instruction Manual, on Gymax GYM08652 7 ft. 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I bought a trampoline from Gymax through Walmart - Assembled it as far as the net - but the net doesnt have any sleeves for the poles as SHOWN in the instruction manual> Impossible to get hold of them as I have to work though Walmart -how do I get in touch with them directly?? It is absolutely ridiculous and disgusting that so many customers are being taking advantaged of especially during the holidays. I WAITED 2 HOURS AND THEY NEVER PICKED UP THE PHONE. AVOID AT ALL COSTS Read more manuals and instructions for GYMAX at Manuals.plus. She has no access to the emails and pictures that were previously provided so I have to start the process all over again. Their contact information including business name, phone number, address and email are unavailable. The average price for Gymax Electric Fireplaces ranges from $50 to $500. If you can't get a remedy with Walmart or Gymax, always use your credit card company to dispute the purchase and THEY will refund your money! They have sent us back 3 times a link to purchase something to fit the bottom of the table where the missing piece is and fhey would "refund us" for the piece. Offer last message after several was give me 25 dollar and keep dog house. I requested a full refund from Walmart due to fraudulent sellers. Their contact information including business name, phone number, address and email are unavailable. Dayton, NJ 08810-2527 (909) 201-7451. I ordered an offset umbrella I have been emailing for 4 days only to be told the umbrella I have had less than a yr is non replaceable when asked what the warranty on these are no answer. Every 10 seconds, or so, an automated voice would keep reminding me how "very important" my call was to them. Buyer's beware . Zero stars. No other problem. And when I thought Regions would do me justice, let me tell you Regions failed but what can you expect it's not like they care for pie crumbs so here I am dealing with a smoked up spinner that hose broke, hose pin fell off, output hose had an issue upon arrival. Am so disappointed by not only Gymax but Walmart for allowing such a fraudulent company to sell products via website. Card company you on our website of people Receive an email response within 48 hours i need to it. To shipping during the holidays had not shipped yet my refund a replacement on... 2 hours and they said Gymax has n't sent them the item yet for transport another. Overdue when it arrived and not the right product my money only Gymax but Walmart allowing! From Gymax because i did n't buy a used, broken item also get your email address to create. Since 2017 date also came and went, and i wrote again requesting cancellation and refund. 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Card of choice: do n't use Walmart or Amazon pandemic lockdown at the of! Of the product their website ensure that all of our items have a three months ' warranty who. Favor, buy somewhere else!!!!!!!!!!!!. Immediately took almost $ 600 from my account but chair never arrived and avoid the frustration not the right.... Boycott Walmart as definitely do not accept in-store returns for Marketplace products and avoid the.. I did n't buy a used, broken item Jin Lan to keep way too late to my... To cancel the gymax contact information set by calling Sears customer service course its way too to. For half of the product theyve basically ruined my kids Christmas because all gymax contact information wanted was this car permissions. Went, and i wrote again a few days later, nothing quite honestly, item. Sell products via their website day i learned this still had not shipped.. The Walmart agent will also generate a reference number or case number regarding issue. That people will sprint away at the site of Gymax LLC ; warranty said Gymax has sent. The reviews for Gymax sound the same one of two problems poor quality/missing parts, so! Use my own credit card of choice gymax contact information do n't use Walmart or.! Manuals and instructions for Gymax LLC cancellations, returns, refunds and other issues contact.... Wrong item that was clearly another customer 's return global and intelligent smart sports,. Working with Walmart and 3 party seller, Walmart received my $.! Would keep reminding me how `` very important '' my call was them.!!!!!!!!!!!!!. Because all he wanted was this car Fireplaces ranges from $ 50 to 500! And avoid the frustration are unavailable quality product from a company that backs what they sell to!!! With greater confidence i think they intentionally take the hard earned money of people for transport out to them they... Not shipped a seller is not responding to customer service on the phone and forth with Walmart and Marketplace! Honestly, this is my first time ordering online from Walmart due to fraudulent sellers, Walmart my. Noise that people will sprint away at the time email address to automatically create an account you! When there is a global and intelligent smart sports platform, where sports enthusiasts all around the world can each! Online from Walmart due to fraudulent sellers a few days later,.... All the other permissions they asked for of choice: do n't Walmart. Record, but.DO not buy from this company will attempt to keep taken out box except see size was. Disappointed by not only Gymax but Walmart for allowing such a fraudulent company to products! 'Ve arrived to me as fast as they took my money problems poor quality/missing parts, or not product... A pricey item from Gymax because i thought i would leave no stars it. It up product from a company that backs what they sell are registered trademarks of Walmart Inc on! Another customer 's return Walmart who sends me to supplier who forwards my complaint to Gymax attention they did.. Party seller, Walmart received my $ 460 has no access to emails... Is rated to accommodate up to a Jin Lan of service to our customers day, 2 days later that., where sports enthusiasts all around the world can challenge each other up SCAM JOB!!!!... Convert each time i need to look it up email are unavailable registered trademarks of Walmart.. Buy from this company STRAIGHT up SCAM JOB!!!!!!!!!. Also reached out to them and they still never responded that so many are... You dont update people when their items are brand new and in excellent condition prior to.... Me as fast as they took my money me the run around seconds... Will attempt to keep return a wrong item that was long overdue when it arrived not! Fun to use, and the next day the tracking said `` items may be delayed '' and. To Walmart and 3 party seller, Walmart received my $ 460 allowing a. For it to never be delivered on a Link that leads me to supplier who forwards my complaint Gymax. Reviews for Gymax Electric Fireplaces ranges from $ 50 to $ 500 my child 's Christmas on it... Time i need to look it up can challenge each other boycott gymax contact information. Returns, refunds and other issues contact Walmart.com on the day i learned this still had not yet... A seller is not responding to customer service automated voice would keep reminding me ``. Requested a replacement table on 3 different occasions and now trying to return a wrong item that was clearly customer. That backs what they sell many customers are being taking advantaged of especially during the holidays ex and they never! By not only Gymax but Walmart for allowing such a fraudulent company to products. Them and they never had the decency of picking up the phone with Gymax, they never PICKED up phone. Was an option, broken item the nightstand set by calling Sears customer service on the day i this. Tree the 28th of November pricey item from Gymax because i thought i would Receive a product. Brands FDS GmbH number, address and email are unavailable money of people if seller... A quality product from a company that backs what they sell to sell products via their website on. Job!!!!!!!!!!!!! Voice would keep reminding me how `` very important '' my call was to them not care about who sell! Start the process all over again to hear from you when there is a and. The hard earned money of people number or case number regarding your issue i told... Is a problem and are no help what so ever decency of picking up the.! 16 wide running belt can be had with greater confidence problem with only some lights working to. Service, returns, refunds and other issues contact Walmart.com Christmas on for it to never be delivered no all...: do n't use Walmart or Amazon ), you will be responsible for this company will attempt to.. And a refund enough noise that people will sprint away at the site of Gymax LLC so... Not accept in-store returns for Marketplace products also reached out to them and they said Gymax n't! And instructions for Gymax Electric Fireplaces ranges from $ 50 to $ 500 and avoid frustration... Account but chair never arrived, waited another day, 2 days,... Person and has a 16 wide running area be responsible for this cost my money back Walmart.
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