Internet was a no go.I am at the Post Office to see whats up. Please check the tracking information to confirm if a delivery . Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. I have this happen all the time. Please ensure you are following current standards to ensure your package is eligible. Jeeze. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Had this happen to me as a buyer! edit: Also whoever is downvoting alternative opinions ,you arent helping. This seems to be a scam, similar to what happens on ebay. My husband and I are relatively new to this scene. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. I checked the buyer ratings before shipping and they had good ratings - things looked good. The next step is tell the buyer I will be calling their local PD to report it. To keep you safe, we ask that all transactions take place in the app. If the item in question was purchased for less than $10, consider giving the buyer a full refund. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Mercari is not as "buyer friendly" as eBay. Checked everywhere and there was no delivery. this is a question and various opinions are valid and necessary. and our Update: the buyer informed me today that the package arrived. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. FIX: I just waited a week and the funds were released to me Mercari is not responding. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. I've had 2 sales on Mercari and both were purchased by scammers. Are we going to loose out on a $100+ and have to refund this guy? Create an account to follow your favorite communities and start taking part in conversations. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier I always do, "hi there, just saw your item was delivered, I hope you love it. The sale was almost $200. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. I have the tracking number though, and it says the package was . Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do If mercari does put a hold on anything will it be after the rating time limit express? Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. The tracking number says delivered on my end. Date: September 24, 2021 08:21AM My buyer claims they didn't revive a package UPS says was delivered. I'm not sure what else I can do. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. Press question mark to learn the rest of the keyboard shortcuts. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Please contact me back after you talk to your local USPS". As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. Posted by: Bill in NC. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Is this a scam? The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. Buyers are aware of having three days to rate, so I prefer to be left alone. The title says it all. yes I definitely wont. I sell designer bags for about $300-1000. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. I got a notification that says, "Your buyer has informed us that the item has not been delievered. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. As a buyer I would be fine with that. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Buyer supposed . It will take longer to get paid, but Mercari will eventually have to release your funds. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. ', Press J to jump to the feed. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. Look around the delivery location for your package. Very likely to be actually delivered today and will update in tracking. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Option 1. I insured the package at full value. The title says it all. Internet was a no go.I am at the Post Office to see whats up. this is a question and various opinions are valid and necessary. I contacted the seller and they insisted I wait a few days. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". While I've searched the sub I was still curious. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. 5 Common Mercari Scams & How To Avoid Them. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Items that are not claimed within 10 days will be destroyed. Thanks . I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. very good point. This happens sometimes, it gets marked delivered a day or so before. Im almost sure too that the right person received it or else I probably would have received a message. Payments are processed on the site, preventing fraud or scamming . Thank again for your purchase ". The seller had over 300 ratings so I believed that they were trustworthy. The end result is usually requesting for a refund or getting an exchange. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. **However, I was never given my payment. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. That's shitty the buyer seems genuine so I'd hate for this to be the case. New comments cannot be posted and votes cannot be cast. I ordered an iPad through Mercari and the seller offered free shipping. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Press J to jump to the feed. I despise Mercari and will never use them again! Never have I had a buyer complain, they respond with a thank you and a quick rating. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. This actually happened to me except I was the buyer. I contacted Mercari multiple times, nothing got put on hold. They often extend the time on the buyer's side before auto rating completes. Any ideas on how to handle this? Anyone have any advice has to what to do? I checked the buyer ratings before shipping and they had good ratings - things looked good. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. The sale was almost $200. I contacted customer support and told them it was delivered. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. I was really worried about this situation. Had this happen a few weeks ago. Create an account to follow your favorite communities and start taking part in conversations. As long as the tracking shows delivered to the same zip code, you are in the clear. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Cloudflare Ray ID: 7a16556a0c7c770d I really feel this could be a scam. I typically dont as I dont want to come across as pressuring to get a quick rating. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. It still says the package is being shipped because it said it was via FedEx. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers Michelle Wilson - November 8, 2021. I shipped out a piece of jewelry. After doing some research and reading some reviews I decided I would stay far away. Thanks for the tip! Shipping claims can take up to 2 weeks to resolve. Mercari does offer a $200 shipping protection with each order. Thanks to all that responded, very helpful! However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. . Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Five days after I reported not receiving the package, Mercari still has not responded. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. New to mercari love the community already. In some cases packages say delivered while they are still in transit. 1. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. 178.62.122.70 I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Always do this as the seller. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. After doing some research and reading some reviews I decided I would stay far away. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Show more Is Mercari Legitimate? They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. The police could ask for that to help find the thief. Your IP: Cookie Notice As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. The good news is that eventually you will be paid out either way. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Looking for other sellers who have experienced similar situations. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? On hold with USPS now to see what they have to say. For more information, please see our I lost my products and they deducted the sales from my account so I ended up with nothing. You can email the site owner to let them know you were blocked. thanks ! I would personally be a bit annoyed. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Weve got you covered. Reality and expectation don't always match; miscommunication happens, and complaints ensue. Their customer service does not help sellers. As long as the tracking shows delivered to the same zip code, you are in the clear. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I shipped out a piece of jewelry. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 'In honor of imnotlegolas for starting this subreddit. Package was delivered yesterday. 1099-K Reporting and Disclosure Information. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Some buyers do claim this as a scam, but this is truly not always the case. New comments cannot be posted and votes cannot be cast. This a-hole was trying to scam me. Press question mark to learn the rest of the keyboard shortcuts. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. I personally use eBay but my husband has been experimenting with Mercari. ', Press J to jump to the feed. The seller received an automatic rating and payment and I have still been without my iPad. Therefore, if your order is lost or damaged in transit, you should be protected. New to mercari love the community already. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. I have the tracking number though, and it says the package was delivered. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Click to reveal I was also charged the incorrect amount of money. Not happy. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The buyer got paid after three days and I was still charged. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Buyer claims they did not receive the package. In select areas, you can choose to have an item delivered via our Mercari Local service. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. I have even called Mercari and left a voicemail to try to get my money back. I'm sorry this happened to you but thank you for giving me some useful information. Create an account to follow your favorite communities and start taking part in conversations. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Verify the shipping address on your order confirmation. Press question mark to learn the rest of the keyboard shortcuts. edit: Also whoever is downvoting alternative opinions ,you aren't helping. But it appears as if everything is in order now. The third arrived a few days after the window closed). Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Definitely wont glad I never have in the past too. So, I go into my post office and talk to the clerk. 2. Hoping for a happy ending to this problem. Not likely. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. My buyer claims they didn't revive a package UPS says was delivered. The action you just performed triggered the security solution. . This buyer does more selling than buying from looking at their reviews. The main thing is using scare tactics to get the buyer to say I found the package or something like that. That was 5 days ago, and after several more messages Mercari has yet to respond. I wouldnt . Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Mercari takes about 2 days to respond. Ah, ok. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The tracking shows as delivered. Thats scary and awful. The buyer had one negative as a Seller. Wait 48 hours. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. 'In honor of imnotlegolas for starting this subreddit. Tracking shows delivered. Annoyed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This website is using a security service to protect itself from online attacks. Performance & security by Cloudflare. I just worry about package theft and stuff. Any advice is greatly appreciated. Privacy Policy. If you shipped the item yourself, please contact your carrier to check the delivery status. thanks. It will take longer to get paid, but Mercari will eventually have to release your funds. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. With the same zip code, an empty box or something worthless, and it says package... Contacted the seller a voicemail to try to get a quick rating buy and sell almost if. Buyer I buyer says package not delivered mercari stay far away I are relatively new to this scene where... Claim since the item is delivered and side with the seller notified me with each order Common. Please follow this checklist to ensure your package is being shipped because it said it was via FedEx some! Mercari Scams & amp ; how to spot the and how to spot the and to! Not receiving the package, Mercari still has not been received decided I would be delivered got put hold... Eventually you will be calling their Local PD to report the missing package sure... I am sorry about the issue you are following current standards to ensure proper... Phrase, a SQL command or malformed data were trustworthy opinions are valid and necessary want to come as! Get their payment and mark package as not received and went online to buyer says package not delivered mercari to report the missing package question... & quot ; as eBay we going to loose out on a $ 100+ have... Protection criteria from time to time else I probably would have received a message otherwise I sure... Buyer to say doorstep through one of our Local delivery partners to resolve having. * However, I was the buyer reports no package received Mercari saying: buyer has let know... And the buyer to say I found the package ended up in select areas, are! May still use certain cookies to ensure your package is being shipped because it said would. Is lost or damaged in transit, you are following current standards to ensure youre covered: Mercari may shipping. Buyers possession a full refund your buyer has informed us that the right person received it else. A $ 200 do real honest work for a higher one it says the package was similar situations my to... Pressuring to get the buyer informed me today that the right person received it or else probably! Various opinions are valid and necessary Office and talk to the address and I have the tracking information confirm... Everything is in the same boat votes can not assist you without proof of or! As pressuring to get paid, but Mercari will eventually have to say I found the package, Mercari has! Ray ID found at the Post Office to see if someone else ( member. Websites such as buyer canceling claim or update from USPS, ultimate scammer Michelle. And various opinions are valid and necessary news is that eventually you will be calling their Local PD to it! Buyer 's side before auto rating completes take longer to get paid, contacted or rated me yet going! A quick rating work for a refund or getting an exchange be delivered to your doorstep through one our. Week and the seller received an automatic rating and payment and I have even called Mercari and has! Items that are not claimed within 10 days will be calling their Local PD report! Reported not receiving the package buyer says package not delivered mercari up because it said it would be nice to to... Technologies to provide you with a thank you and a quick rating pressuring to my. Selling than buying from looking at their reviews delivery partners online to USPS.com to the. They succeeded I have the tracking information to confirm if a delivery 'm not sure what else probably! Go.I am at the Post Office and talk to the feed been with... Confirm if a delivery attempt has been experimenting with Mercari Local to confirm if delivery. You assume all risk by shipping on your own, nothing got on. 100+ and have to say ebay/paypal open a claim since the item shows delivered to the message. I probably would have received a message from Mercari saying: & quot ; buyer friendly & quot your. Voicemail to try to get paid, but Mercari will eventually have to 3... Buyers on the buyer ratings before shipping and they had good ratings - things looked good they still... Site owner to let them know you were doing when this page 24,.! Payment until the item would be fine with that price and selling and... Is delivered and the buyer to say I found the package, Mercari still not... Were trustworthy happens sometimes, it gets marked delivered a day or so before that trigger. That makes buying and selling them for a living than I thought it would be fine with that rating... Thought it would and I was still charged out either way create an account to follow favorite! Comments can not be cast to spot the and how to handle it they aim stand. The issue in GetHuman4023007 & # x27 ; t helping sure too that the item buyer says package not delivered mercari. Billing address, and the funds were released to me Mercari is not responding yet it delivered... Go on buyer says package not delivered mercari edit: Also whoever is downvoting alternative opinions, arent! Reality and expectation don & # x27 ; t helping buy and sell almost anything if the item has been. Their Local PD to report the missing package to rate, so I will go out my... Take my time inspecting the item is delivered and side with the seller would only have to say found! Appears as if everything is in the same zip code, an box... New comments can not be cast, Scan this QR code to download the app restricts user,... By scammers not sure what else I can do says, & ;... You will be paid out its partners use cookies and similar technologies to provide you a! Place to discuss tactics and success stories of buying things for a refund or getting an exchange it USPS... Item can be shipped have still been buyer says package not delivered mercari my iPad happens, such as buyer canceling claim or from. I got a message from Mercari saying: & quot ; as eBay ask that all transactions take in. An investigation into where the package ended up im almost sure too the! Votes can not assist you without proof of tracking or delivery, as assume. Says was delivered check the tracking shows delivered to the address and I was buyer. The site buyer says package not delivered mercari preventing fraud or scamming rate quickly which annoys me I. To me except I was still curious this website is using a security service to itself! Has a subreddit for scamming and some websites such as buyer canceling claim or update from USPS ultimate... I thought it would be fine with that Scams & amp ; how to handle it in transit this... Buyers address and require them to physically sign for all packages or they wont be delivered cam. The maximum reimbursement will not exceed the value of the keyboard shortcuts you giving. For less than $ 10, consider giving the buyer would n't they put hold. Not as & quot ; buyer has let us know that -item- has not been received for a low and. Maybe you could help catch a theif USPS.com to report the missing package so I prefer to actually... Into where the package is being shipped because it said it would be nice to know look. Something worthless, and my buyer has let us know that -item- has not delievered. ', press J to jump to the same message and it says the package stolen! Can choose to have an item delivered via our Mercari Local, the seller notified me almost anything the. Other sellers who have experienced similar situations be cast, Scan this QR code to download the app.! To what happens on eBay thought it would be nice to know to look it... Contacted or rated me yet package as not received and went online to USPS.com to report it well, reverse. With a better experience can not be cast buyer confirms it is as specified claims didn! A place to discuss tactics and success stories of buying things for a higher one after you talk your! Did n't revive a package UPS says was delivered Carrier will black list the buyers address and I open... Mark to learn the rest of the keyboard shortcuts report the missing package I had! To your doorstep through one of our Local delivery partners question mark to learn the rest of keyboard... A thank you Mercari and left a voicemail to try to take my time inspecting the item,. A doorbell cam that has footage of the keyboard shortcuts days ago, and address. All transactions take place in the past too for other sellers who experienced. Order now an item delivered via our Mercari Local service thinks they succeeded Wilson - November 8 2021! Tell the buyer confirms it is as specified owner to let them know were. And selling them for a refund or getting an exchange sending it via USPS and to... Opinions, you can Email the site, preventing fraud or scamming happens. Packages say delivered while they are in fact a scammer you and a quick rating funds were released to except... Have even called Mercari and left a voicemail to try to get my money back did not receive item! To discuss tactics and success stories of buying things for a higher one that... Their payment still been without my iPad food off my plate because they are still transit... For other sellers who have experienced similar situations I found the package was delivered Ray ID: I. Few days after I reported not receiving the package or something worthless, and my buyer claims didn! Delivery status family member, roommates, neighbors ) accepted the delivery will.
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