if arrangements to carry them have not been made before check-in. The fare you have paid is based on our tariff for the transportation shown on your ticket. You must allow us government officials, airport officials, or other carriers to carry out security screening of you or your baggage. restrictions on using electronic devices on board the aircraft; smoking and drinking alcohol on board the aircraft; limits on the measurement, size and weight of baggage. 5.f.3) If you fail to reconfirm but let us know that you still want to travel and there is space on the flight, we will reinstate your reservation and carry you. recklessly and with the knowledge that damage would probably result and you prove that our employees or agents responsible for the act or omission were acting within the scope of their employment. The fare will be for travel on the specific dates and itinerary shown on your ticket. Comair won’t fly again until at least October. 2 of Montreal (1975). 3.c.3) If you need to change any aspect of your transportation because of events beyond your control, you must contact us as soon as possible. 7.a.3) If you are drunk or under the influence of drink or drugs. Terms of Carriage (British Airways and kulula.com) PDF. We may decide to accept payment in another currency. For the purpose of deciding whether a ticket is valid, we will not count the day on which the ticket was issued, or the first flight began. They are listed on the Johannesburg Stock Exchange. 17. The Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Warsaw, 12 October 1929 (referred to below as the Warsaw Convention). the part of your ticket which is marked as such. 8.h.1) For reasons of safety and security we or our agents may ask to search and screen you and search, screen or x-ray your baggage. 5.e.3) We can change your seat at any time, even after you have boarded the aircraft, as we may need to do this for operational, safety or security reasons. "British Airways’ ongoing support is a huge vote of confidence in the future of Comair," says Orsmond. Learn more on the new regulation on unabridged birth certificates. CAPA News Briefs. You should choose the fare which best suits your needs and consider taking out insurance to cover instances where you might have to cancel your ticket. 15.e.7) We are not liable in any way whatever for damage to items which you include in your checked baggage although you are forbidden from including them under clauses 8c, 8d or 8f, or in the case of permitted firearms you have not complied with the conditions for including them under clause 8d. the lost ticket, or part of it, has not been used, previously refunded or replaced (unless the use, refund or replacement by or to someone else resulted from our own negligence); and. As a result, the total amount you can recover from us and our authorised agents, servants, employees and representatives will not be more than the total amount of our own liability, if any. To Serve. 15.d.9) An advance payment is not returnable, except in the cases described in Clause 15.d.3, or in circumstances where it is subsequently proved that the person who received the advance payment was not the person entitled to compensation. The airline operates a fleet of 20 737s around Africa. 8.j.1) We set maximum dimensions and weights for unchecked baggage, which must also: 8.j.3) We have baggage regulations. a Special Drawing Right as defined by the International Monetary Fund. The Warsaw Convention as amended at The Hague and by Additional Protocol No. We will give you a refund if and when we are satisfied that the original ticket has not been used before its validity period ran out. 7.a.14) If you have not, or do not appear to have, valid travel documents. 3.a.3) We sell some tickets at discount fares which may be partly or completely non-refundable. We will use reasonable efforts to transport you to your next stopover or final destination, without recalculating the fare. Fares, taxes, fees and charges and currency. the published fares, charges and related conditions of carriage of an airline which have been filed, where required, with the appropriate authorities. British Airways’ franchise partner in Southern Africa, Comair, plans to resume flights from December 2020. Check-in deadlines for all our flights are set out in our website www.ba.com and you can also ask us or our authorised agent for details at any time. British Airways South African franchise carrier Comair is the latest in the long list of airlines to announce the suspension of all traffic as a result of the corona-crisis. your unchecked baggage is larger than the maximum dimensions or weights; does not fit under the seat in front of you or in an enclosed storage compartment; or. The option allows the airline’s customers to adapt to unforeseen circumstances as they need to. 7.a.10) If you have deliberately interfered with a member of the crew of the aircraft carrying out their duties. 8.h) Our right to search, screen and x-ray you and your baggage. all seven days of the week. The Guadalajara Supplementary Convention (1961). 8.l.1) On domestic flights (by which we mean flights within the Republic of South Africa) the following will apply: We accept animals for travel in the pressurised hold of the aircraft. We will give you a credit for the non-refundable part of the fare. direct marketing and market research (which we will only do at your request or with your consent, or if we give you the opportunity to opt out). We will allow you to use hearing aids and heart pacemakers. British Airways (operated by Comair) has introduced new booking options, giving customers the flexibility to change the dates and destination of a booking without any change fee. If, while you are on board the aircraft, we reasonably believe that you have: We may take any measures we think reasonable to prevent you continuing your behaviour. If you are denied boarding against your will on a flight for which you have both a valid ticket and a confirmed reservation, we will pay you compensation and provide refreshment as required by any law which may apply. 4. If one of these conditions of carriage is invalid, the other conditions will remain valid. 15.b)The conditions of carriage of other carriers govern their liability to you. Under no circumstances will a live animal be allowed to travel in the cabin, unless it is a service dog. We will not be liable to you for any damage you suffer in the course of an inspection or because you are not present. Live animals must be taken to BidAir Cargo, 4 hours prior to departure for international flights. a paper flight coupon or an electronic coupon, each of which entitles the passenger named on it to travel on the particular flight identified on it. 3.e) Your rights if you are prevented from travelling by events beyond your control. If you have not paid for your ticket by the deadline we or our authorised agents have set, we may decide to cancel your reservation. It has been British Airways’ most successful franchise. The terms and conditions of the company providing those services will apply. 7.a.37) If you have refused or failed to undergo health screening or a health examination requested by us or by a government or enforcement agency. As franchise partner of British Airways Plc and a member of the oneworld® alliance, we offer customers seamless connections to an international route network and serve local and regional customers with the same premium standards in mind. 12.b) If we are also providing land or sea transport for you, specific conditions (not these conditions of carriage) will apply to that transport. We may decide to do either, or both, of the following: We may decide to change your ticket and those of your immediate family travelling with you by doing either or both of the following: We will not extend the validity period of the tickets for more than 45 days after the date of death. 15.a) These conditions of carriage govern our liability to you. Now, the airline has been able to secure financing and is in the process of restarting operations. We or our authorised agents have recalculated the revised fare for your actual transportation; and. What particular expressions mean in these conditions, Comair Limited trading as British Airways - General conditions of carriage for passengers and baggage, Terms of Carriage (British Airways and kulula.com) PDF, The conditions in your ticket or itinerary and receipt. If they change or if a new tax, fee or charge is imposed after we have issued your ticket, you will have to pay us any increase. The certificate must : When we receive the certificate, we may decide to extend the validity period until either. Johannesburg is their hub, though they operate flights within South Africa, as well as to nearby countries, including Mauritius, Namibia, Zambia, and Zimbabwe. 7.b.1) We will be entitled to refuse to carry you or your baggage if we have given you a banning notice and you have bought your ticket while the ban applies. confirm the date you will be fit to travel again ("the recovery date"). 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